Terms of Service

1. About Evalora

Evalora is an AI-assisted platform for reviewing and improving grant proposals. It is operated by Pintech LTD ("we", "us", "our"). By creating an account or using any part of the platform, you agree to these Terms of Service.

If you do not agree to these terms, please do not use the platform.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into this agreement on behalf of yourself or your organization. By using Evalora, you confirm that these conditions are met.

3. Your Account

When you register, you create an account linked to your organization. You are responsible for:

• Keeping your login credentials secure and confidential.
• All activity that takes place under your account.
• Notifying us immediately if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or misuse the platform.

4. Credits and Payments

Evalora uses a credit-based system. Credits are consumed when you run evaluations, generate improvement suggestions, or use other AI-powered features.

• Free Trial: new accounts receive 80 complimentary credits, valid for 30 days from registration.
• Paid packages: credits purchased as part of a paid package do not expire and can be used at your own pace.
• Refunds: payments for credit packages are non-refundable unless required by applicable EU consumer law.
• All prices shown on the platform are in Euros and include applicable VAT where required.

We reserve the right to change credit pricing or package contents with reasonable notice. Changes do not affect credits already purchased.

5. Acceptable Use

You agree to use Evalora only for lawful purposes and in a way that does not infringe the rights of others. You must not:

• Upload content that is illegal, harmful, defamatory, or violates third-party rights.
• Attempt to reverse-engineer, scrape, or otherwise extract the platform's underlying AI models or algorithms.
• Use the platform to generate content intended to mislead funding bodies or commit fraud.
• Resell, sublicense, or commercially redistribute access to Evalora without our written consent.
• Upload documents containing sensitive personal data beyond what is strictly necessary for grant preparation.

6. Your Content and Data

You retain ownership of all proposals, documents, and organizational information you upload to Evalora ("Your Content"). By uploading content, you grant us a limited, non-exclusive license to process it solely for the purpose of delivering the requested service to you.

We do not claim ownership of your proposals or use them to train our AI models without your explicit consent.

You are responsible for ensuring that any content you upload does not violate applicable laws or third-party rights.

7. AI-Generated Output

Evalora uses AI to generate scores, suggestions, and evaluator simulations. These outputs are provided for informational and advisory purposes only. They do not constitute professional legal, financial, or grant consultancy advice.

We do not guarantee that following Evalora's suggestions will result in a successful grant application. Final responsibility for any submitted proposal rests with you.

8. Intellectual Property

The Evalora platform — including its design, code, AI models, scoring methodology, and documentation — is the intellectual property of Pintech LTD. Nothing in these Terms transfers any rights to you beyond the limited license to use the platform as described herein.

9. Availability and Changes

We aim to provide a reliable, continuously available service but we do not guarantee uninterrupted access. We may temporarily suspend the platform for maintenance, updates, or circumstances beyond our control.

We reserve the right to modify or discontinue features of the platform with reasonable advance notice.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Pintech LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform.

Our total aggregate liability to you for any claim arising from or related to these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the European Union and the applicable laws of the jurisdiction in which Pintech LTD is registered. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. We will notify registered users via email or an in-platform notification at least 14 days before material changes take effect. Continued use of the platform after that period constitutes your acceptance of the revised Terms.

13. Contact

For questions about these Terms or your account, please contact us at: legal@evalora.me